Cancellation & Refund Policy

Last Updated: August 16, 2026

This Cancellation & Refund Policy outlines the terms governing the finality of payments processed on Gaali Do Punya Kamao (GDPK), owned and operated under WiserPivot Solutions.

1. Absolute No-Refund Policy

1.1. Finality of Transaction: All transactions executed on the Platform are final. Once the payment gateway processes the Platform Interaction Fee (whether ₹100 or any revised future amount) and issues a successful transaction token confirmation, no refunds or cancellations will be granted under any circumstances.

1.2. Service Consumption: The interaction fee is a commercial payment charged for the utilization of our instant digital venting software infrastructure, automated linguistic token analysis, and database processing logs. This service is fully rendered and consumed immediately upon submission execution.

2. Content Sanitation Actions

2.1. No Refunds for Rejected Submissions or Post-Publication Removal: (a) If a submission is rejected by our automated pre-payment content screening, no payment is taken at all, so there's nothing to refund. (b) If a post that has already been published and paid for is later hidden or removed — due to a legitimate third-party take-down notice or a violation identified after publication — the user will not be entitled to any refund. The system fee remains fully consumed by the transaction and submission already completed.

2.2. Premium Recipient Preference: Premium contributions (₹750+) let a user specify a preferred NGO/recipient. If that specific preference cannot be fulfilled for any reason, this is not grounds for a refund — genuine efforts are made, but final recipient selection remains at WiserPivot Solutions' discretion.

3. Failed Banking Drops & Timeouts

3.1. Gateway Settlement Cycles: In instances where funds are successfully deducted from a user's bank account or digital UPI handle due to systemic network dropouts but do not clear the interface boundaries or match into the active system database, the transaction is handled entirely outside our system framework.

3.2. Automated Resolution: Such technical failed drops will be resolved and credited directly back to your original source payment instrument via the automated standard reconciliation settlement cycles managed by your banking institution or UPI gateway infrastructure provider, not by the Company.

4. Support and Compliance Escalations

For any billing discrepancies, network verification requests, or failed handshake logs, users can escalate details directly to our billing management desk monitored by our Founder, Prathamesh Bhatte, at: wiserpivot.solutions@gmail.com.